Call for Applications – Administrative and Professional Staff
SOUAF invites qualified and experienced professionals to support institutional growth, governance, digital operations, student services, quality assurance, communication, and administrative excellence.
About the Call
Swedish Open University Africa (SOUAF) is a newly established University College in the Republic of Zambia. It will deliver high-quality online education across Africa and internationally, offering programmes in Business, Innovation and Technology Management, Education and Global Studies, and related disciplines.
In line with its strategic growth, governance framework, and accreditation requirements, SOUAF is recruiting administrative and professional staff across key institutional functions.
Positions Available
Select a position below to view the role summary, qualification requirements, and competencies.
Position Details
Administrative Assistant
Position Purpose
Provides administrative, clerical, coordination, records, bookkeeping, meeting, and workflow support for academic and administrative units.
Minimum Qualification and Experience
Bachelor’s degree in Business Administration, Accounting, Office Management, or related field; minimum three years relevant experience. Diploma holders with at least five years progressive administrative experience may also be considered.
Key Skills and Competencies
Organizational accuracy, confidentiality, digital communication, office systems, coordination, problem-solving, and professionalism.
Hybrid position • Full-time unless otherwise agreedAdmissions Officer
Position Purpose
Manages the end-to-end student admissions process in line with institutional policies, accreditation requirements, and quality assurance standards.
Minimum Qualification and Experience
Bachelor’s degree in Education, Public Administration, Business Administration, Social Sciences, or related field; minimum three years in admissions, academic administration, or student services. Master’s degree is an added advantage.
Key Skills and Competencies
Application evaluation, qualification verification, admissions systems, database management, confidentiality, and clear applicant communication.
Hybrid position • Full-time unless otherwise agreedCommunication Officer
Position Purpose
Plans and implements institutional marketing, branding, public relations, digital communication, media engagement, and recruitment communication strategies.
Minimum Qualification and Experience
Bachelor’s degree in Marketing, Communication, Public Relations, Media Studies, Digital Marketing, Business Administration, or related field; minimum three years relevant professional experience. Master’s degree is an added advantage.
Key Skills and Competencies
Writing, digital marketing, social media, graphic and multimedia communication, stakeholder engagement, analytics, creativity, and professionalism.
Hybrid position • Full-time unless otherwise agreedHuman Resources Officer
Position Purpose
Coordinates recruitment, performance management, staff compliance, onboarding, records, staff development, and human resource reporting.
Minimum Qualification and Experience
Bachelor’s degree in Human Resource Management, Business Administration, Law, Public Administration, Industrial Psychology, or related field; minimum three years post-qualification experience.
Key Skills and Competencies
Recruitment systems, performance management, labor regulations, confidentiality, digital HR systems, reporting, and remote workforce coordination.
Hybrid position • Full-time unless otherwise agreedICT Officer
Position Purpose
Supports and improves ICT systems, learning platforms, cloud services, cybersecurity, user support, digital classrooms, and institutional data protection.
Minimum Qualification and Experience
Bachelor’s degree in Information Technology, Computer Science, Information Systems, or related field; minimum three years in ICT support, systems administration, or network management. Certifications are an added advantage.
Key Skills and Competencies
LMS support, servers, databases, cloud systems, cybersecurity, troubleshooting, remote support, user training, and documentation.
Hybrid position • Full-time unless otherwise agreedInternal Auditor
Position Purpose
Provides independent assurance and advisory services to strengthen governance, risk management, compliance, accountability, and internal controls.
Minimum Qualification and Experience
Bachelor’s degree in Accounting, Auditing, Finance, Commerce, or related field; minimum three years in auditing, compliance, risk management, or internal controls. ACCA, CIMA, CIA, CPA, or equivalent is an added advantage.
Key Skills and Competencies
Financial analysis, audit reporting, risk assessment, integrity, governance awareness, communication, and ability to work across jurisdictions.
Hybrid position • Full-time unless otherwise agreedLegal Officer
Position Purpose
Provides legal advisory services, contract review, compliance support, governance documentation, litigation coordination, and legal risk management.
Minimum Qualification and Experience
Bachelor of Laws (LLB); admission to the Bar or equivalent professional legal qualification; minimum five years post-qualification legal practice experience. LLM is an added advantage.
Key Skills and Competencies
Legal drafting, higher education regulations, governance frameworks, negotiation, confidentiality, risk assessment, and independent judgment.
Hybrid position • Full-time unless otherwise agreedLibrarian and E-Resources Officer
Position Purpose
Supports academic quality through library services, digital resources, cataloguing, research support, information literacy, and resource management.
Minimum Qualification and Experience
Bachelor’s degree in Library and Information Science with five years academic library experience, or Master’s degree in Library and Information Science with three years academic library experience.
Key Skills and Competencies
Academic library systems, digital databases, research support, cataloguing, library management software, referencing standards, and service excellence.
Hybrid position • Full-time unless otherwise agreedPublic Relations and Partnerships Officer
Position Purpose
Coordinates public relations and develops strategic collaborations with government, regulators, academic institutions, development agencies, media, alumni, and stakeholders.
Minimum Qualification and Experience
Bachelor’s degree in Public Relations, Communication, International Relations, Marketing, Business Administration, Development Studies, Media Studies, Political Science, or related field; minimum three years relevant experience.
Key Skills and Competencies
Networking, stakeholder management, report and proposal writing, institutional representation, digital engagement, event coordination, diplomacy, and confidentiality.
Hybrid position • Full-time unless otherwise agreedQuality Assurance Officer
Position Purpose
Develops, implements, and monitors quality assurance systems, accreditation processes, academic audits, program reviews, and continuous improvement mechanisms.
Minimum Qualification and Experience
Master’s degree in Education, Higher Education Management, Quality Assurance, Business Administration, or related field; minimum three years in quality assurance, academic administration, or compliance.
Key Skills and Competencies
Accreditation frameworks, academic audits, data management, quality monitoring, reporting, analysis, integrity, and continuous improvement.
Hybrid position • Full-time unless otherwise agreedResearch and Collaboration Officer
Position Purpose
Supports research coordination, grant identification, research outputs, ethics documentation, partnerships, MOUs, and postgraduate research administration.
Minimum Qualification and Experience
Master’s degree in a relevant academic discipline; minimum five years in research coordination, academic administration, grant management, or institutional partnerships.
Key Skills and Competencies
Research methodologies, grant writing support, project coordination, networking, academic databases, research ethics, reporting, and professional integrity.
Hybrid position • Full-time unless otherwise agreedStrategic Advisor to the Management
Position Purpose
Supports executive leadership, institutional planning, governance coordination, strategic partnerships, policy implementation, and organizational development.
Minimum Qualification and Experience
Master’s degree or PhD in Higher Education Management, Business Administration, Public Administration, Strategic Management, Leadership, Policy Studies, Education Management, International Relations, or related field; minimum five years senior-level professional experience.
Key Skills and Competencies
Policy drafting, report writing, diplomacy, governance, financial and operational awareness, institutional intelligence, decision support, and confidentiality.
Hybrid position • Full-time unless otherwise agreedStudent Support Officer
Position Purpose
Provides academic, administrative, and welfare support to students, helping with onboarding, guidance, progression, student services, and retention.
Minimum Qualification and Experience
Bachelor’s degree in Education, Psychology, Counseling, Social Work, Public Administration, or related field; minimum three years in student affairs, academic administration, counseling, or student support.
Key Skills and Competencies
Student lifecycle management, case management, communication, emotional intelligence, confidentiality, conflict resolution, and digital student support systems.
Hybrid position • Full-time unless otherwise agreedWork Arrangement and Reporting Structure
These appointments will be full-time unless otherwise agreed. For administrative coordination and academic governance purposes, successful candidates will work in hybrid mode both remotely and through the nearest office, reporting to the relevant line manager through the Regional Office in Lusaka, Zambia.
The roles require the ability to coordinate digital workflows, manage documentation electronically, and interact professionally with staff across multiple countries. Availability for virtual coordination meetings and academic forums is required.
Application Procedure
Interested candidates must submit the following documents:
- A formal Cover Letter clearly indicating the position title and explaining suitability for the position.
- A comprehensive Curriculum Vitae (CV).
- Certified copies of academic qualifications.
- Any supporting evidence of experience, skills, and competencies, where available.
- Contact details of three referees.
Application Deadline
June 19, 2026
Applications must be sent to staff@swedishopenuniversity.se. Only shortlisted candidates will be contacted.
For inquiries, contact contact@swedishopenuniversity.se or visit www.swedishopenuniversity.net.
Apply NowWorking Conditions and Institutional Values
The appointment will be on a renewable contract with remuneration aligned to qualifications and experience. Conditions of service include leave entitlements, pension provisions, structured workload allocation, and performance evaluation systems as provided in the Staff Conditions of Service Handbook.
SOUAF upholds academic integrity, regulatory compliance, transparency, efficiency, innovation, inclusiveness, and institutional accountability. Administrative leadership requires precision, integrity, and dedication to maintaining academic standards and institutional credibility.
Swedish Open University College Africa (SOUAF) is an equal opportunity institution committed to academic excellence and inclusive education.